Experience

UPMC
Software Developer
UPMC Health Plan | 2016–Present
  • Develop and maintain web applications and APIs using C# and ASP.NET.
  • Manage web services supporting the member-facing portal.
  • Collaborate with UI, backend, and database teams using Agile / SCRUM methodology.
  • Primary developer for the Electronic File Cabinet (EFC) internal document management system.
  • Implemented advanced document indexing and search using dtSearch.
  • Selected for pilot team implementing the Sitecore CMS platform.
C# ASP.NET Sitecore dtSearch SCRUM Web Services
Dollar Bank
Programmer Analyst
Dollar Bank | 2007–2016
  • Led redesign of the bank’s public website during migration to .NET 3.0 and Visual Studio 2008.
  • Created master page architecture and shared CSS framework across the site.
  • Developed secure mortgage broker portal for loan submissions and reporting.
  • Maintained and enhanced iOS mobile banking applications.
  • Helped plan modernization initiatives including responsive web design and AngularJS mobile architecture.
  • Trained developers and coordinated rollout of new development standards.
C# ASP.NET Visual Studio HTML CSS AngularJS iOS
Giant Eagle
Help Desk Operator
Giant Eagle
  • Provided technical support to corporate offices and retail locations.
  • Troubleshot hardware, software, and user account issues.
  • Supported Windows XP, NT, Unix, and IBM mainframe environments.
  • Used Active Directory and remote tools to resolve incidents.
Active Directory Windows Unix Mainframe Remote Support
Highmark
Quality Assurance Analyst
Highmark Blue Cross Blue Shield
  • Performed QA validation on insurance data during system migration.
  • Ensured accuracy during transition from ICIS to OSCAR systems.
  • Promoted to advanced QA responsibilities within six months.
Bayer
IT Intern
Bayer Corporation
  • Redesigned internal company structure charts using Microsoft Visio.
  • Created standardized visual documentation improving readability.
  • Completed project ahead of schedule with positive feedback.
Microsoft Visio Process Documentation
Applebee's
Line Cook
Applebee's
  • Awarded Employee of the Month during second month.
  • Managed kitchen operations during assigned shifts.
  • Trained coworkers and management on new computer system.
King's
Shift Supervisor
King's Family Restaurant
  • Promoted from Utility → Cook → Shift Supervisor within two years.
  • Managed overnight operations and staff.
  • Maintained service quality and operational efficiency.